SHARE YOUR FEEDBACKSFOR US TO IMPROVE Customer Satisfaction Form In order to have a genuine feedbacks, we need to verify you first. Please state your full name Your Email Your Phone No You are the SonDaughterSiblingsGrandchildrenResidentOther of the resident named.. FOOD & BEVERAGES 1) Are you satisfied with the food & beverage served at Lotus Care? Yes No ACTIVITIES & PHYSIOTHERAPY 1) How is our Physiotherapy management? Happy - I recovered physically Good - I am improving in recovery Mediocre - It can be improved 2) Are you satisfied with the daily outdoor and indoor activities? Enjoyable Need improvement No CARE & SERVICES 1) Is Lotus Care well managed? Yes Needs improvement No 2) Do you received the needed care? Yes Needs improvement No 3) Are you happy with the service of our Management staff? Yes Needs improvement No 4) Are the Caregivers providing you the much needed love and care? Yes Needs improvement No 5) Do you receive clear clarification to your queries? Yes Needs improvement No 6) Do our Staff and Caregivers treat you with respect & dignity? Yes Needs improvement No 7) Are our staff and Caregivers proactive when you raise concerns to them? Yes Needs improvement No 8) Please state compliments or comments about our service, staff and Caregivers COMMENTS & RECOMMENDATIONS 1) Do you feel at home here? Yes Not really No 2) Do you feel safe staying/living here? Yes Not really No 3) Are you motivated to become our long-term Resident? Yes Not really No 4) What improvements would you recommend at Lotus Care? 5) Would you recommend LOTUS CARE to your relatives & friends? Absolutely - Very satisfied with Lotus Care In between - This place is equally same with other assisted living No - Disappointed with the services provided Please complete the recaptcha below Send
